Refund policy
Refund Policy
At Sideline Parent Co., we want you to love your order as much as we loved creating it. If something isn't right, we're here to help.
Eligible Refunds & Replacements
We gladly offer refunds or replacements for orders that:
- Arrive damaged or defective
- Were incorrect due to our error
If you experience either of these issues, please contact us within 30 days of your purchase date.
Made Just for You
Every Sideline Parent Co. item is made to order specifically for you. Because of this, we are unable to offer refunds or exchanges for:
- Ordering the wrong size
- Ordering the wrong color
- Changing your mind after placing an order
- General fit or style preferences
We encourage you to review our size chart carefully before placing your order. If you have any questions before purchasing, we're always happy to help.
How to Request a Refund
Please email us at SidelineParentCompany@gmail.com with:
- Your order number
- A brief description of the issue
- Photos of the item, if applicable
We'll review your request and work with you to make it right as quickly as possible.
Product Care
To help your tee stay looking its best through countless game days, tournaments, and washes, we recommend following the care instructions included with your order.
Policy Updates
Sideline Parent Co. reserves the right to update this Refund Policy at any time without prior notice. If you have any questions, please don't hesitate to reach out to us at SidelineParentCompany@gmail.com.